Problem Note 55774: Unable to open a SAS® Visual Analytics report in SAS® Enterprise Guide® and the SAS® Add-In for Microsoft Office if your user ID contains a space
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If your user ID contains a space, you might not be able to open a SAS Visual Analytics report in SAS Enterprise Guide and the SAS Add-In for Microsoft Office.
If you encounter this problem, contact SAS® Technical Support for assistance.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Guide | Windows 7 Ultimate x64 | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 |
| Windows 7 Ultimate 32 bit | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Professional x64 | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Professional 32 bit | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Home Premium x64 | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Home Premium 32 bit | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Enterprise x64 | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Enterprise 32 bit | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 Std | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 R2 Std | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 Datacenter | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2008 for x64 | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2008 R2 | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2008 | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Pro 32-bit | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Pro | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Enterprise x64 | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Pro x64 | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Pro 32-bit | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Enterprise x64 | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Enterprise 32-bit | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft® Windows® for x64 | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| SAS System | SAS Add-in for Microsoft Office | Windows 7 Ultimate x64 | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 |
| Windows 7 Ultimate 32 bit | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Professional x64 | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Professional 32 bit | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Home Premium x64 | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Home Premium 32 bit | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Enterprise x64 | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Enterprise 32 bit | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 Std | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 R2 Std | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 Datacenter | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2008 for x64 | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2008 R2 | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2008 | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Pro 32-bit | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Pro | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Enterprise x64 | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Pro x64 | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Pro 32-bit | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Enterprise x64 | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Enterprise 32-bit | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Microsoft® Windows® for x64 | 7.1 | 7.11 | 9.4 TS1M2 | 9.4 TS1M2 | ||
A fix for this issue for SAS Enterprise Guide 7.11 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U23.html#55774A fix for this issue for SAS Add-in for Microsoft Office 7.11 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U24.html#55774| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2015-05-15 12:55:45 |
| Date Created: | 2015-05-12 01:47:19 |